Terms of service

Payment Options:

Shopremib.com accepts the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Pay Pal (online orders only)
  • AfterPay
  • Gift Cards 

Your credit card will be charged immediately once your order is placed.

When you enter your credit card information on Shopremib.com, it is safe and secure. Remi B Boutique uses industry-standard protocol, SSL (Secure Sockets Layer) to encrypt and secure your information. 

 

Please note any order that is placed under another card holder's name with a different bill to and ship to address may require up to 5 extra business days for processing.  If the credit card processing company cannot verify the ship to recipient and address the order may be cancelled in full. 

We do not adjust previous purchases to sale prices or promos once the original order has been placed.  

 

Promotional Offers:

 

An offer cannot be combined with any sales/discount codes. If a discount code is used the offer will not be granted. Promotional offers cannot be applied to any past purchases.

 

LOST OR DAMAGED PACKAGES:

You will be given an option at checkout to purchase insurance on your package.  If you unselect the insurance option we will not be held liable to packages that are lost, damaged or stolen. If a claim needs to be filed for your package purchased with insurance you understand the claims process may take up to 14 days to be approved. Up to 45 day to be approved for all international orders.

 

RETURN POLICY:

US RETURNS

Merchandise must be postmarked for return within 20 days of order date for all US orders. Merchandise returned after the 21 return policy is subject to refusal or a 20-30% restocking fee dependent on our discretion.

Merchandise must be unworn and unwashed & free of any damages.  Items returned with damages, stains or shown as worn will be subject to refusal.

Merchandise must have all tags (if applicable) including any Vendor hangtags, attached. Items returned without applicable hangtags will be subject to refusal.

Any merchandise marked "Final Sale" cannot be returned.

Hair accessories, undergarments, jewelry and bodysuits cannot be returned.

Items sent back worn or with makeup stains, deodorant stains, pet hair will be rejected and returned to sender or may be subject to a dry cleaning per our discretion.

Shoes must be returned in the original box without damage to the box or a 50% restocking fee will be accessed.

If your return does not fit the criteria as stated above it will be REFUSED/RETURN TO SENDER  to the address and sender listed on the package.  We will not cover the cost of shipping for all returns sent back to the sender for failure to meet return criteria. The return package will be sent back via USPS third class mail which has no tracking or insurance. 

If you send a return that does not meet the return criteria you are taking FULL responsibility for the package and its return status back to the sender and address listed on the package. 

If you agree to buy a FINAL SALE ITEM if there the item is received damaged- a REFUND will not be valid on the item if there is a replacement size available

 

We recommend tracking and insuring packages sent back for return, as we cannot be responsible for any lost/damaged return packages. If a return package is lost or stolen, you will be responsible for following the insurance claim.

 

Any sent orders being returned in-store at either location will be issued a STORE CREDIT if outside the refund window. No exceptions.

 

Any damages to an item must be communicated to us within 72 hours of delivery via CONTACT US link.  Once an return authorization is processed, you must return the merchandise within the 30 days from order date to receive a full refund for the item. Please note if an item purchased is a FINAL SALE item, the item will be replaced.  If a replacement cannot be made a refund will be issued if returned within 14 days from return date.